Internal Users

This service makes it possible to borrow materials from other libraries beyond IE Library's holdings. Faculties, Staff, and Students can request materials not held in our library for research and study. Students must specify the name of the professor and course, in order to get authorization, otherwise, the request will not be processed.

Procedure:

• Every request must be submitted by filling out the Interlibrary loan form below, or, inside the campus, through the “Request item through Interlibrary Loan” button in WorldCat. Multiple requests for one user will be managed in threes.
• The estimated time for the reception of the document is 15 days, as this service depends on external institutions this time may vary.
• Once the request has been submitted library staff will inform and guide the user through the whole process (pick up location, loan period, due date, etc.).
• Loans and returns will be managed by the librarians.
• Loan period: 21 days.
• Loan renewals will be considered an exception, and only available for Faculty, PhD and DBA students, and can only be requested before the due date. We remind you that we have reprographic service in the IE Library.
• The same material may not be requested more than once during the academic year. 
• The loan is personal and non-transferable.
• Regarding e-book requests, the library will only manage the request of 1 or 2 chapters (if they do not exceed 10% of the total e-book pages). The petition must specify which chapters are needed. If the request only indicates the e-book title, but not its chapters, the library will not process it.

Fines:

The interlibrary loan service is based on cooperation with other institutions, therefore, users need to comply strictly with the fines. User´s failure to return the material on time will imply a fine. This ban applies to all users. 

The users are responsible for the materials requested during the loan period. If a material is lost during the loan period or returned in bad conditions, it will be the responsibility of the holder to replace that material.

When a physical material is requested by ILL and is not used, a fine will be incurred to cover the service cost: 50€ materials supplied by national institutions and 75€ for international loans. Until such fine is solved, the library reserves the right to refuse any IE Library services. 

Fines will be managed through DiY IE Library APP and will be solved via credit card or PayPal.

Interlibrary Loan Materials Circulation Policy for students:

All ILL inquiries will be processed as long as the user doesn’t have pending fines and/or overdue materials.

Students will be able to loan the Interlibrary Loan books and/or physical materials outside the library. Also, photocopies and scanning of the materials are permitted as long as the author’s right law is respected. 

External Users