How to get Help as a Student Online


HOW TO... Get Help from the IE Library as a Student Online

Participating in a class remotely? IE Library can help you with that.


Learning remotely with IE Library

IE Library makes it possible for students to participate in remote classes to connect seamlessly through direct engagement with library staff, access to online course materials, and collaboration across the University.


Get Help Now

Looking for immediate help from our staff? Find answers to commonly asked questions and ask your own. Library staff members are also available via:

CHAT in our website

Whatsapp +34 683 70 12 86


Ask a Librarian

Get immediate help from a librarian during our live chat hours, or submit a question and we’ll get back to you

Ask a librarian by email

Ask a librarian by telephone


Connect with Library Staff

Our staff of experts is here to help you find online sources, use research guides, and utilize new technologies for online learning. Together we'll figure out a plan to get what you need to complete your assignments and participate fully in class discussions. 


Research Consultations

Get personalized guidance from one of our library specialists online or in-person. No question is too small.


How we can Help:

We can help you with all your questions: from picking your research topic to discover fresh sources and from literature reviews to working with rare or unique materials, data, etc. Consultations are available in-person, by telephone, or online. 


During a one-on-one research consultation, we can work with you to:

  • Develop search strategies.
  • Identify and locate new sources.
  • Organize your research.
  • Work with unique, primary materials.
  • Obtain items not available at IE Library.
  • Offer other kinds of support tailored to your research needs.

Connect with a specialist

Fill out this request form with some details about the kind of assistance you need and we'll find the right specialist to work with you.

Request an appointment


Librarians for Students

Get paired with a librarian to guide and help you make the most of all the library has to offer.

Your IE Library can provide virtual tours, consultations, and referrals as you begin exploring areas of study interest and writing research papers or assignments for classes.

Find your Librarian


Library Liaisons

Make an appointment with a library liaison to get the help you need to get your work done.

Looking for personalized guidance when it comes to doing work at the library? Curious about how the library can help you in your area of study? We are here to help. For all the students, we can help you make the most of your research. We can help you to develop your skills and abilities.


Whether you’re working on a homework assignment, deep in a multi-year project, or just getting to know the libraries, your liaison can work with you to:

  • Understand and navigate IE Library resources.
  • Develop and refine a research topic.
  • Optimize your search strategies.
  • Connect you with relevant experts.
  • Provide bibliographic support.

Find your Liaison


VSS - Virtual Study Space 

Join our exclusive Virtual Study Space. Co-study with other students. Ask the librarian.

Study with us!


Digital Materials

Find course materials online

Use these services and tools to make it easier to access the materials and resources you need, from anywhere in the world. 


Course Reserves

Looking for required and recommended reading for your classes? Check out what's available through course reserves.


What are the Course Reserves?

Course Reserves (e-Bibliography)

This service offered by the IE Library collects all the materials included in the syllabus bibliography, and other documents that are considered relevant to the development of each subject taught in IE.

 Course Reserves


Library resources

Use these sections to seamlessly access IE Library subscriptions from anywhere on the web.

Premium access to the most relevant international and national press. The latest news is just a click away!

Check archives, blogs, articles, multimedia archives, videos of the main newspapers, such as Financial Times, The Economist, Wall Street Journal and much more.

Discover the most important qualitative and quantitative databases. All at your reach to help you get relevant information on many subjects and business sectors.

Find resources that will be of great help for your research papers, such as scientific databases, bibliographic managers, working papers and also guidance on how to cite your sources

Value-added service that enables ease of access and use of specialized information contained in the electronic resources IE Library subscribes to.

Liquid Learning Tools

Seppo:  play and learn about IE Library and our resources!

Media Labs

Get Multimedia Support

The MediaLab: A space for audiovisual talent.

At IE University’s MediaLab, students learn how to plan, produce, and broadcast multimedia materials.

Get to know the MediaLab


University Resources

Partner sites from across IE University have information to help you participate in class remotely: learn about using Blackboard and other resources.

IT Department

IE Publishing


How to study online