Refinitiv – Getting Started with MyRefinitiv and Self-Service Tools*

Utilize the self-service portal to help support the Refinitiv solutions.

*For Clients in Hong Kong only: it is an eligible CPD course approved by Treasury Markets Association (TMA). Participants who attended the course can apply for a 1-hour CPD activity from TMA.

• Search and Navigate within MyRefintiv
• Product Overviews, Documentation, Resources and Policies
• Alerts and Notifications- DNs, PCNs, Service Alerts, Quarterly Notifications and Weekly Notifications
• How to raise and track support tickets

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